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PMMs are not a support function

Product marketers get treated like a support function. That’s where you have to start. But staying there is how you lose the plot.

Product marketers get treated like a support function.

Someone needs a one-pager. A launch deck. Competitive slides for a sales call.

And we deliver. Because the asks are loud and the feedback is immediate.

That’s where you have to start. You don’t get a seat at the table by showing up and declaring yourself strategic. You get it by being so reliable on the fundamentals that people trust your judgment when you push back.

Fix the templates. Clean up the pipelines. Make the launch process predictable. Do the work that makes the rest of the org’s life easier.

Then use that credibility.

Because PMM is the only role sitting at the intersection of product, customer, and competitive reality. All three at once.

Product knows what they’re building. Sales knows what they’re selling. Customer success knows what’s breaking. No one else has the full picture.

PMM does.

That view is wasted if we stay in execution mode forever.

Features get specced without market signal. Roadmaps get shaped around internal assumptions. Launches land with positioning that doesn’t map to why customers actually buy.

Then everyone wonders why growth is plateauing.

Once you’ve earned the trust, use it to get into the planning conversations before the spec is written.

Not to present. To push back.

“This problem is real, but the customers we’re trying to win don’t care about it yet.”

“We lost six deals last quarter because we couldn’t answer this exact objection. That’s a roadmap problem, not a sales problem.”

That’s not being difficult. That’s being the only person in the room with receipts.

The best PMMs I’ve seen get called the devil’s advocate. They wear it.

Because their job isn’t to validate decisions. It’s to make sure the right decisions get made.

Earn the seat. Then use it.

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